For home For business Trade Investors About us Careers
Topup.je Powerhouse Accessibility
Tariffs Home solutions Electric transport Help
Manage account Login to My JE

Tariffs

Our range of flexible domestic tariffs are designed to match your lifestyle and meet your home energy needs, from lighting to whole house heating.

View all tariffs

Popular tariffs

General Domestic
One rate for all units used, day or night. Suitable if you don't regularly use electricity to heat your home or water.
Economy 7
A two-rate tariff with seven hours of cheaper electricity at night. Suitable if you can heat water or store heat at night.
Economy 20
A flexible two-rate tariff offering 20 hours of cheaper electricity for approved space and water heating.
Economy 20 Plus
Three-rate, uninterrupted tariff offering 20 hours of cheaper electricity for approved central heating and hot water systems.
Comfort Heat
Eight hours of cheaper electricity for approved heating systems, and eight hours of cheaper electricity for other appliances.

Specialist tariffs

Standard Domestic Maximum Demand
A single-rate tariff for large homes that require a service capacity greater than 100A (three phase).
Economy 7 Domestic Maximum Demand
A two-rate tariff, giving cheaper electricity at night for large homes requiring a service greater than 100A.
Economy 8
A two-rate tariff offering two set periods of cheaper electricity to suit storage heating and hot water systems.
Green Export Guarantee Domestic
Single-rate tariff for customers with approved embedded generators who want to sell excess units back to the grid.

Quick Links

Pay an electricity bill Moving home Switching to electric Extra support for customers Smart meters & PAYG My JE App

Electric transport

Jersey's move to electric is gathering speed. Join the conversation and learn more about making your own move to electric transport.

Electric cars & vans
Ebikes and electric motorbikes
Charging
Evolve Public Charging
Home Charging
Set up guide

Quick Links

Pay an electricity bill Moving home Switching to electric Extra support for customers Smart meters & PAYG My JE App
For home Help Renewable systems at home Installing renewables at home

Planning your installation

If you have already read our guide to renewable systems at home, this guide will help you to plan your embedded generator installation. It covers the following topics:

Please carefully follow these steps to ensure your solar or wind installation meets our standards and guidelines.

Step 1 - Get planning permission & choose a certified installer

Before installing embedded generation, you must obtain the necessary planning permission from the Government of Jersey's Planning and Building Services.

When choosing your installer, ensure they have proper certification and are familiar with regulations G83 or G59 for fitting embedded generators.

Step 2 - Complete an Electricity Supply Enquiry (ESE)

To complete an Electricity Supply Enquiry (ESE) form you will need to provide the following:

  • A site location plan
  • A ground floor drawing with all existing services and/or the proposed new services marked
  • All your proposed electrical load in kilowatts (kW)
  • All your current electrical loads in kilowatts (kW)

The ESE should be completed by a person with a good knowledge of the property's required electrical loads. If your are not confident you can accurately work out the property's required electrical load, we recommend asking an experienced electrical contractor to complete the ESE on your behalf.

The ESE form is an editable PDF. You can complete it using a computer, or print it and fill it out by hand.

Electricity Supply Enquiry

157kb
Download

Step 3 - Return the completed ESE to our team

By email

Please send the completed form to our ESE Team by email to ese@jec.co.uk.

By post / by hand

ESE Team
Jersey Electricity
The Powerhouse
Queens Road
St Helier JE4 8NY

By hand only

La Collette Power Station Reception.

Step 4 - We confirm receipt of your application

Once we've received your completed ESE form, we will send you written confirmation and begin processing your application.

Step 5 - Submit an Embedded Generation form

At Jersey Electricity we refer to all solar and wind systems that create renewable energy as Embedded Generation.

To ensure the installation of your system meets our guidelines, you'll need your installer to complete the correct Embedded Generation form.

Your installer can use our Embedded Generation Form Finder tool to find the correct form and guidelines. Alternatively, download our Embedded Generation Form decision tree.

The correct Embedded Generation form must be completed BEFORE work on installing your system begins.

Embedded Generator Decision Tree

91kb
Download

Step 6 - Installation inspection by our engineer

Once you have our approval and you installer has carried out your installation, we will send an engineer to inspect it.

Step 7 - Fitting a buy back meter

A Buy Back meter allows you to sell surplus electricity back to us at the Buy Back tariff rate.

Once your installation has been approved by our engineers, we can fit a Buy Back meter beside your existing outdoor meter at no cost.

Thank you for your feedback.

Did you find this page helpful?

Let us know what went wrong and how we could improve it. We're unable to reply to questions submitted on this form. If you have a query, please email the team at jec@jec.co.uk .

Your Customer Number

Your 5 character Customer Number can be found in the top right and bottom left corners of your bill.

Example electricity bill with the customer number highlighted

Daily Service Charge

The Daily Service Charge covers energy support services such as metering, billing, Customer Care, safety obligations and other energy support services.

Off-peak

Off-peak means not at the most popular time. Some of our tariffs provide discounted rates at off-peak times - for example, during certain periods at night.

Off peak charging times

Our current off peak electric vehicles times are from 00:00 to 06:59.

Dedicated supply circuit

A dedicated supply circuit is an electrical circuit that is set aside for a specific purpose, such as powering a boiler. It will work with a single appliance only.

It will have its own circuit breaker in your fuse box, and no other device or appliance will be able to draw power from it. A dedicated supply circuit ensures that appliances can draw the current they need without overloading your system, blowing a fuse or tripping an electric circuit.

Invoice Number

This can be found on the top right corner of your bill here

Example electricity bill with invoice number

Premise Number

This can be found on the top right corner and bottom left corner of your bill.

Example electricity bill with premise number highlighted

Payment Slip

This can be found at the bottom of your bill here

Bill payment slip example

Peak Load

Peak load or peak demand is a short period when the demand for electricity is at its highest.

Kilowatt Hours

Electricity consumption is usually measured in kilowatt hours, or kWh for short. Each kWh of electricity equates to 'one unit of electricity' for billing purposes. A 1kW (1,000 Watts) appliance in use for one hour = 1kWh (one unit). The cost per unit used depends on which tariff you are on.

Three phase

Residential homes are usually served by a single-phase power supply, while commercial and industrial facilities usually use a three-phase supply.

One difference between single-phase and three-phase is that a three-phase power supply better accommodates higher loads. Single-phase power supplies are most commonly used when typical loads are lighting or heating, rather than large electric motors.

Another important difference between 3-phase power and single phase power is the consistency of power delivery. Because of the variations in voltage, single-phase power supply does not offer the same consistency as a three-phase power supply. A three-phase power supply delivers power at a steady, constant rate.

kVA

A kVA is simply 1,000 volt-amps. A volt-amp, or ampere, (VA) is the voltage times the current feeding an electrical load.

Embedded generator

Embedded generators like wind turbines and solar panels are connected to your electricity supply and provide electricity for onsite use. They also have the capability to export back to the grid.

Smart Card Number

Your Smart Card Number is the 19-digit number displayed below the barcode on your Smart Card.

The Smart Card Number also contains your six-digit Meter Number that is also displayed on your meter. You need this to top up a Smart Pay As You Go Meter whether at a Payzone outlet or online.

Example of Smart card for meter charging

Smart Card

A Smart Card contains your unique Smart Card Number used when topping up a Smart Pay As You Go Meter.

Example of a smart card for meter charging

F-Credit

F-credit is a Pay As You Go meter display and means Friendly Credit. It is the period between 9pm and 8am. If the credit on your meter runs out during this period, your supply will remain on until 8am.

Decarbonise

The process of reducing carbon by replacing fossil fuels with fuel that is less harmful to the environment such as low-carbon electricity.

Regenerative braking

With conventional braking systems, the kinetic energy that was propelling the vehicle forward gets converted to unwanted and wasted heat by the friction of the brakes.

Regenerative braking recaptures much of the car's kinetic energy and converts it into electricity, so that it can be used to recharge the car's batteries.

In addition to improving the efficiency of a vehicle, regeneration can significantly extend the life of the braking system, as the mechanical parts will not wear out as quickly.

Power factor

Power factor is the ratio of useful power in kilowatts (kW) to apparent power, measured in kilovolt amperes (kVA). A perfect power factor would be 1.0, however in reality this is almost impossible to achieve. Office buildings are usually between 0.98 and 0.92. Bad power factor is anything below 0.85.

Electric flow boiler

Electric flow boilers are simple to install, quiet in operation, 100% efficient and integrate into most existing radiator or underfloor piped systems. Plus, with no flue or storage tank, an electric boiler is a space-saving option that can be installed almost anywhere in your home.

Approved heating system

A heating system, approved by Jersey Electricity, on a dedicated supply for use on one of our discounted heating tariffs.

To learn more about what's required for an approved heating system, view our current approved heating guidelines.

20-digit payment code

The 20-digit payment code is issued with your receipt for a Pay As You Go (PAYG) meter top-up. If your meter did not charge automatically, you can do it manually with the payment code. Press button A on your meter then key in your 20-digit payment confirmation code on the meter keypad, then press button B. Your meter will recognise the amount paid and charge accordingly.

Single phase

Single-phase power supplies are most commonly used when typical loads are lighting or heating, as in a domestic home, rather than large electric motors and higher loads. Single-phase power is a two-wire alternating current (AC) power circuit.