Be heard & make a difference
If you’re passionate about letting us know what you think about Jersey Electricity, or just want to understand how we are using customer opinions to influence what we do, join today.
How does JE Connect work?
Step 1 – Join the panel
Join the JE Connect panel by completing our membership form. We won’t use your data to market to you. You will be able to unsubscribe at any time.
Step 2 – Research
The research will be on topics such as:
- Energy
- Environment, security & cost
- Electric heating
- Electric transport
It’s up to you whether you take part or not.
Step 3 – Two-way conversation
When we’ve used your feedback to improve something, we’ll let you know.
Frequently asked questions
What do you do with my data?
We won’t use your personal data to market to you. Any data that you provide to become a member of JE Connect will purely be used to ensure that the views of a broad range of Jersey Electricity customers is represented.
You will be able to unsubscribe at any time.
Will I get paid?
There is no payment or cash reward for being a member of JE Connect although if you take part in some of the market research activities you may have a chance to win restaurant or shopping vouchers.
Who will run the panel?
JE Connect research panel is independently managed by Island Global Research.
How often will I be contacted?
We won’t bombard you with emails, we will be in touch when we’re looking for your help. It’s up to you whether you take part or not.
Data Protection
By becoming a member of JE Connect and participating in JE Connect research, you are acknowledging and consenting to Island Global Research (Jersey Electricity’s research partner who is managing JE Connect on behalf of Jersey Electricity) handling personal information about you for the purposes of contacting you to get your help and views about Jersey Electricity, and also to update you on how we have used your feedback to improve something.
We may share your information with other affiliates of Jersey Electricity Plc and they may use your information to contact you in the same manner.
If you do not wish to receive communications, or have a complaint and query please inform Island Global Research by email info@islandglobalresearch.com (alternatively you can call them on 01481 716227).
You have a right to ask for a copy of the information held about you in our records and to require us to correct any inaccuracies by writing to Island Global Research by email info@islandglobalresearch.com (alternatively you can call them on 01481 716227).
